Parachute At A Glance

Year
Founded

2005

Team
Members

70+

Devices
Secured

7,563+

review-starGoogle Reviews

135+

Elevate your IT with our Managed and Co-Managed Service Provider Solutions

At Parachute, our SOC 2-certified professionals provide continuous system monitoring, maintenance, and support to keep your operations smooth and efficient.

Partner with us and focus on your business growth while we manage the intricacies of IT for you. Choose from fully managed services for end-to-end solutions or co-managed services to supplement your existing IT team.

Know the feeling?

Is your current IT service lacking? If your San Francisco business is facing these challenges, it might be time for a change:

Diminishing Responsiveness

Your needs are our priority, and we ensure consistent, timely support.

Need 24/7 support

We provide round-the-clock support to accommodate businesses across different time zones.

Reactive Support

We anticipate and mitigate issues before they become problems.

Outgrown Capabilities

Our services evolve with your growing needs.

Impersonal Assistance

We tailor our services to fit the unique needs of your organization.

Lackluster Security

We prioritize top-tier security to protect against threats.

It’s probably time for an upgrade then...

Upgrade to Parachute and experience IT support that truly meets the demands of a thriving business in San Francisco:

Support In Seconds

Whether your team is based in the city or working remotely, you’ll get an average ticket response time of 12 minutes (or call us for support in seconds).

24/7 Real-Time Help

Still working at 2 am? We don’t judge. We offer round-the-clock support to get your devices up and running again.

Specialized Expertise

The Parachute team has more than 70 decades of combined experience helping growing companies build scalable IT strategies.

In-House Feel

We provide the responsive, personalized support you’d expect from an in-house IT team (the occasional techie joke included).

Dedicated Team

With our “pod” method, you’ll be working with the same support team over and over, rather than getting generic call center support.

Advanced Security

We’re security geeks — whether you’re a startup or an established organization, you can feel confident knowing we never skimp on security.

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We have a system to keep your systems running.

At Parachute, we’ve developed a proprietary ecosystem designed to maintain your IT infrastructure efficiently and affordably. You’ll enjoy complete transparency and dependable results, communicated in clear, jargon-free language.

Speak With An IT Specialist

What exactly am I getting with a San Francisco Managed IT Service?

Each San Francisco client is unique, and so are our services. Whether you’re tech-savvy or prefer straightforward insights, Parachute provides customized, understandable support designed to enhance your operations.

  • Fully staffed 24/7 service desk
  • Data-driven resource allocation
  • Sophisticated security architecture
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    Data backup and disaster recovery
  • IT roadmaps tailored to growth projections and business goals
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    IT leadership, risk assessment, controls, training, and oversight
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    Strategies for improved productivity and communication

We’re running a lot of accreditations.

Parachute is among the elite, boasting SOC 2, Type 2 Certification, which puts us in the top 5% of all MSPs globally. We also offer Apple-certified Support and are HIPAA-compliant.

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Recognition and awards

Certifications are important, but they’re only part of the story. At Parachute, we focus on creating memorable experiences, not just for our clients but also for our dedicated team members.

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Happy clients make us happy.

We value discretion for our clients who prefer anonymity, but here’s what some of our most satisfied customers have to say about our services.

So we’ve convinced you to give us a chance…where do we go from here?

1. Connect With a Parachute Business Development Manager

Begin your IT transformation journey in San Francisco by scheduling a 10-minute consultation with a Parachute business development manager to ensure we’re a perfect match.

2. Dive into a Comprehensive Discovery Session

Next, you’ll meet your dedicated Business Growth Expert to learn the details of your business. They’ll conduct an in-depth discovery session and create a tailored proposal for your specific IT needs.

3. Unveil Your Customized IT Roadmap

Finally, you’ll get a personalized IT blueprint designed with your infrastructure, compliance needs, and security requirements in mind, as well as the support you need to implement it—all the things you need.

San Francisco Industries We Serve

At Parachute, we are dedicated to empowering sectors ranging from healthcare to finance. We understand the critical importance of safeguarding sensitive data, navigating complex regulations, and maintaining operational continuity.

As your local San Francisco partner, Parachute commits to your success, offering expert support and customized service designed to meet your needs.

  • Start-Ups
  • Healthcare: Medical Devices, Data Management, Medical Practices, Pharmaceutical, Biotech
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    Technology: Software, App Development, AI
  • Businesses with Government Contracts
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    IT Services for Law Firms
  • Finance: Investment, Insurance, Real Estate Management
  • Solar, Energy, Construction
  • Product Development, Manufacturing, Robotics, Logistics
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    Non-Profit

Schedule a call with someone who’s actually helpful.

Contact Us

Our San Francisco IT Support Team

Elmo

CEO and Co-Owner

christopher

Christopher

Manager of IT Projects

brad (2)

Brad

Onsite Engineer

Get in touch

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