Parachute is a best-in-class Managed IT Company. Our team implements IT solutions that address business needs and create better connections between technology and end-users. We do this through purposeful design, exceptional client service, meaningful team member relationships, and the desire to always be improving.
We take a people-first approach across the board – with clients and our employees – because it’s more important to build relationships than increase margins. Giving our clients a remarkable experience makes all of this worthwhile.
Our Approach
Our customers look to us to remove barriers for their success. It’s our job to understand where our clients want to be, not just where they are today.
Maintaining our all-encompassing attention to detail, as well as processes and procedures for a high level of efficiency and performance, is paramount in everything we do.
We practice what we recommend to our clients by investing capital, time, and resources into ourinternal security infrastructure and training.
Our Expectations
What Our Team Members are Saying
“Why do I love working at Parachute? No egos, no politics, no gossip. After more than 20 years in the IT industry, this is a first for me. Everyone is dedicated to the mission and shares the same vision. The lack of negativity truly creates a family environment where everybody is there for each other. It is always changing — always evolving — and I get front row seats helping companies expand their IT infrastructures into the 21st century. Every day is different, and it is a constant adventure.”
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- Matt
Team Member Since 2015
In my 20+ years in the industry, I’ve never experienced a company with such a close-knit environment. The management team is involved, proactive, and every employee knows they have the rest of the company at their back. Having been here for 5 years, I haven’t just advanced my career. I’ve had the opportunity to interact with a team of exceptional engineers who support each other and a management team that pulls out all the stops to look out for their employees. This supportive culture has created a workplace where employees can learn, thrive, and build on their experience. I think that’s important when building a world-class team that can provide stellar customer service to clients. You don’t find this family type atmosphere just anywhere. I’m in it for the long haul.
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- Brett
Team Member Since 2015
Working at Parachute has been the best professional work experience of my career. The Parachute team is friendly and supportive of each other and encourages your thoughts about all parts of the business. Transparency is a core value, and the Parachute team lives by it every day. It has been a great experience working with different clients and implementing technologies that meet their business objectives. I know that my work has made an impact for Parachute and its growth.
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- Vincent
Team Member Since 2017
When I applied to work for Parachute, I was unfamiliar with the term “MSP,” having worked only within single enterprise environments. I have been working here for 5 years now and am very glad I made the transition. Both are challenging and with plenty of opportunities for learning. The difference for me is that at Parachute, these do not come at the cost of a healthy work/life balance. The management team here has always gone above and beyond any other companies I’ve worked for to provide balance.
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- John
Team Member Since 2015
What we like:
Excellent IT documentation
Craft Beer and Microbrews
Learning our clients’ businesses
Brand new computers
Implementing best-in-class IT
Exceeding expectations
Trail mix and sparkling water
Earning the trust of end-users
A witty sense of humor
Positive client reviews
What we don't like:
Big egos
Equipment delays
Power outages
Sacrificing quality
Cheesy hold music
Poor communication
‘Password’ 123 as a password
Unreasonable deadlines
Routers
A lack of vision and planning
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Our Mission
Our mission is to accelerate our clients' success. We enable businesses to scale and achieve greater operational maturity.
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Our Vision
We are an essential contributor to the achievement of our clients’ strategy and legacy.
Our Values
Careers at Parachute
Like what you’ve read so far?
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Senior Microsoft Azure Cloud Administrator
San Francisco
- January 30, 2021
- Full Time
- JOB DESCRIPTION
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Service Desk Engineer
San Francisco
- February 5, 2021
- Full Time
- JOB DESCRIPTION
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Technical Account Manager
San Francisco
- February 15, 2021
- Full Time
- JOB DESCRIPTION
If your resume is a good fit for an opening, you may participate in our 6-stage hiring process, which includes the following:
- Phone interview
- 2nd phone interview with the direct manager
- In-person interview with our leadership team
- In-person technical skills assessment and communication exam
- Reference checks
- Background check