Parachute At A Glance

Year
Founded

2005

Team
Members

70+

Devices
Secured

7,563+

review-starGoogle Reviews

135+

Elevate your IT with our Managed and Co-Managed Service Provider Solutions

At Parachute, we understand that managing your IT infrastructure can be a daunting task.

That’s why with our expertise, you can focus on running your business while we take care of the technical details. Our team of SOC 2 certified professionals provides proactive monitoring, maintenance, and support to ensure that your systems are always running smoothly.

Know the feeling?

Most Sacramento clients who come to us for managed IT services have an IT company but are unsatisfied. If that’s you, you’re probably stressed about one of the following:

Diminishing Responsiveness

A diminishing level of responsiveness and IT issue resolution from your MSP

Need 24/7 support

A need to receive IT support 24/7 or support for your international offices

Reactive Support

A reactive IT vendor that lacks strategic forethought

Outgrown Capabilities

An awareness that you have outgrown the current IT service provider’s capabilities

Impersonal Assistance

Impersonal and inefficient IT support

Lackluster Security

The realization that IT security should become a bigger priority

It’s probably time for an upgrade then...

Clients who stay with us for managed IT services are enjoying the following:

Support In Seconds

An average ticket response time of 12 minutes (or call us for support in seconds).

24/7 Real-Time Help

Because at 2 am when your computer isn’t working, you really need it

Specialized Expertise

A team of over 70 with decades of experience building scalable and flexible IT Roadmaps for growing organizations

In-House Feel

An IT partnership that feels in-house (the occasional techie joke included)

Dedicated Team

A dedicated team, not a call center. Our “pod” method means you’ll work with the same support team time and time again.

Advanced Security

A Managed Security Services Provider. We’re geeky and freaky about security.

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We have a system to keep your systems running.

Parachute is more than a passionate team. We’ve developed a proprietary ecosystem that ensures your IT infrastructure will run efficiently and cost effectively. Our process is transparent, reliable, and easy to understand. You’ll never wonder what ‘IT support’ is up to ever again.

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What exactly am I getting with a Sacramento Managed IT Service?

Whether you’re a CTO, or CIO, or the person in your office who knows a little bit about computers and got stuck with the job, we can help. Our team can get as hard-core geeky or as basic as you need. If you’d like to talk megabytes, RTOs, or scripts, we’d love to get geeky with you. Or, if you prefer a simple, executive summary-type approach, we’ll make IT easy to understand.

  • Fully staffed 24/7 service desk
  • Data-driven resource allocation
  • Sophisticated security architecture
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    Data backup and disaster recovery
  • IT roadmaps tailored to growth projections and business goals
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    IT leadership, risk assessment, controls, training, and oversight
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    Strategies for improved productivity and communication

We’re running a lot of accreditations.

Prepare for the nerd-fest as we are rather proud of our certifications.

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Recognition and awards

Here is some of the recognition we’ve received so far.

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Happy clients make us happy.

While we won’t overload you with a bunch of company logos (some of our clients prefer to keep their IT provider on the low-down) here’s a few testimonials from the people who matter the most… our clients.

So we’ve convinced you to give us a chance…where do we go from here?

1. Connect With a Parachute Business Development Manager

Reach out to us by filling out our contact form or giving us a call, and let’s embark on a journey to empower your IT infrastructure. Our initial 10-minute conversation ensures that our collaboration will be a perfect match.

2. Dive into a Comprehensive Discovery Session

Your dedicated Business Growth Expert will immerse themselves in your company’s unique ecosystem during our in-depth Discovery Session. This valuable insight shapes the foundation of a tailored proposal, designed to meet your specific needs.

3. Unveil Your Customized IT Roadmap

Discover your personalized IT blueprint, meticulously crafted to align with your infrastructure, compliance, and security requirements. Parachute’s bespoke proposal empowers your business to soar to new heights in the ever-evolving digital landscape.

Sacramento Industries We Serve

At Parachute, we’re proud to serve a diverse array of industries in Sacramento. Our expertise extends to businesses of various types and sizes, offering them tailored IT solutions. We understand the unique challenges and requirements different sectors face, and we’re committed to providing specialized support to each. Our goal is to enable businesses in Sacramento to thrive through effective and efficient IT management, aligning our services with their specific industry needs.

  • Start-Ups
  • Healthcare: Medical Devices, Data Management, Medical Practices, Pharmaceutical, Biotech
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    Technology: Software, App Development, AI
  • Businesses with Government Contracts
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    IT Services for Law Firms
  • Finance: Investment, Insurance, Real Estate Management
  • Solar, Energy, Construction
  • Product Development, Manufacturing, Robotics, Logistics
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    Non-Profit

Schedule a call with someone who’s actually helpful.

Contact Us

Our Sacramento IT Support Team

Ronald

Director of Centralized Services

taylor (1)

Taylor

Service Desk Engineer

eric

Eric

Project Engineer

brett (2)

Brett

Technical Account Manager

Get in touch

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