Managed IT Services in San Mateo

While many San Mateo businesses keep their IT partnerships confidential, we proudly share authentic client stories. Here’s what our Peninsula partners have to say.

 
 
 
 
  EXCELLENT  
  
 Based on 497 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 laura arechiga 
 
8 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I'm always impress on their response time on solving the issue. Not only that, the technicians are patient and kind. Thank you!
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Jennifer Nguyen 
 
1 June 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
I sent a request late last night , and I promptly got a returned phone call early this morning as requested.  Service provided was excellent and within 15 minutes, the problem was resolved and explained to my satisfaction.  I am starting my work week with  a happy note and many thanks to Parachute for their supports.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Charles Pacis 
 
27 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
This was hands down the smoothest troubleshooting experience I’ve ever had. From start to finish, everything was handled quickly, clearly, and professionally. Michael and Manoline were both extremely knowledgeable, patient, and friendly, and they took the time to explain things in a way that made the process easy and stress-free. Their responsiveness and proactive approach made a big difference, and the issue was resolved faster than I expected. Truly excellent support all around.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 S Biocic 
 
30 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
They fixed a bizarre and very annoying problem in File Explorer and, aside from the initial short call, did everything in the background!
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Anthony Sorenson 
 
31 October 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Seemed to be quite a difficult issue to resolve and was resolved. Taylor even worked directly with FICS to get the issue resolved and stuck it through. He was more available than I was. thanks for the help!
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Jerry Vogel 
 
9 November 2021
 
 
 Trustindex verifies that the original source of the review is Google. 
The Parachute team is responsive and helpful to all situations both large and small. Thank You
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Sandra Tran 
 
2 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
fast and accurate for what we asked for.
  
 
 
 
 
 
 
 
 
 

What is a Managed Service Provider (MSP)?

A managed service provider in San Mateo manages remote IT systems and tech support for businesses. As your local MSP, we bring expert IT professionals at more cost-effective rates than in-house teams.

What do Managed IT Services do?

Managed IT services provide support from our outside team to run and maintain your business tech. This frees your time for main tasks while we direct your IT work.

Our managed IT services in San Mateo include the following:

• Active monitoring;
• Regular updates;
• Cybersecurity;
• Network management;
• Data protection;
• Cloud services;
• Tech support.

We bring quality IT care to San Mateo businesses, helping you lead in the Peninsula market.

What do Managed IT Services in San Mateo cost?

Typically, managed IT Services in San Mateo range from $100 to $350 per month per user. Small and mid-size businesses usually pay $100–$200, while larger firms pay more for advanced support.

For an exact price, we’ll assess your business needs. Contact our San Mateo team for a plan that fits your goals and budget.

What is included in Parachute’s Managed IT Services?

Our San Mateo IT services package offers 24/7 monitoring and direct support, network and security management, data storage and recovery, and additional services. We design your company’s specific IT plan.

What is the difference between IT Services and Managed IT Services?

IT services provide support for specific needs. Managed IT offers comprehensive tech management in one package.

1. IT Services: Focus on direct tech tasks like setup, fixes, and builds. Billing is per project or on demand. This includes tech advice for San Mateo businesses.
2. Managed IT Services: We provide full tech management with ongoing care. As your San Mateo MSP, we manage all IT needs: networks, security, backups, cloud services, and support. We also monitor systems continuously to prevent problems.

Why should I use Parachute for Managed IT Services?

For over 10 years, Parachute has provided top IT solutions in San Mateo. As your local provider, our 70+ experts focus on your success.

Our tech team works 24/7 to address any issues. You get full help desk support and complete security services from a single team.

What industries do you specialize in?

Successful IT strategies often apply across industries. Parachute supports a variety of sectors in San Mateo instead of focusing on one. This broad experience allows us to offer tested, diverse solutions.

Our San Mateo clients include tech companies, SaaS businesses, software teams, and AI startups. Most of our clients operate outside the tech sector, covering these industries:

• Healthcare;
• Business with Government Contracts;
• Law Firms;
• Finance, Insurance;
• Solar and Energy;
• Real Estate and Construction;
• Product Development, Manufacturing, Robotics, Logistics;
• Non-Profit.

Our Managed IT Services and round-the-clock support help businesses in San Mateo. We take time to understand your operations and customize our solutions to your company’s goals.

Do you have expertise in cybersecurity?

Yes, Parachute specializes in security. As IT support and security experts (MSSP), we protect your data, tech, and people. Our security team keeps up with emerging threats and tools to build tailored protection plans.

Our Managed IT Security services include:

• Security Incident Event Management (SIEM);
• 24/7 Security Operations Center (SOC);
• Managed Detection Response (MDR);
• Vulnerability Management Remediation;
• Incident Management Remediation;
• Compliance Preparation Management;
• End-User Security Training;
• Antivirus (Endpoint Detection and Response);
• Dark Web Monitoring.

Security-focused San Mateo clients trust our SOC-2 certification, held by only 5% of U.S. MSPs.

Parachute combines MSP and MSSP expertise, running your tech while protecting against cyber risks.