Experience the unparalleled dedication of a professional IT services company. Work with Parachute for Managed IT Services and IT Support in San Jose, where your outsourced solution feels like an in-house team.
• 24/7 Real-Time IT Support
• Remote & On-Site Assistance
• 12-Minute Average Ticket Response Time
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At Parachute, we understand that managing your IT infrastructure can be a daunting task.
That’s why with our expertise, you can focus on running your business while we take care of the technical details. Our team of SOC 2 certified professionals provides proactive monitoring, maintenance, and IT support to ensure that your systems are always running smoothly.
Most San Jose clients who come to us for managed IT services have an IT company but are unsatisfied. If that’s you, you’re probably stressed about one of the following:
A diminishing level of responsiveness and IT issue resolution from your MSP (Managed Service Provider)
A need to receive IT support 24/7 or support for your international offices
A reactive IT vendor that lacks strategic forethought
An awareness that you have outgrown the current IT service provider’s capabilities
Impersonal and inefficient IT support
The realization that IT security should become a bigger priority
Clients who stay with us for IT support are enjoying the following:
An average ticket response time of 12 minutes (or call us for support in seconds).
Because at 2 am when your computer isn’t working, you really need it
A team of over 70 with decades of experience building scalable and flexible IT Roadmaps for growing organizations
An IT partnership that feels in-house (the occasional techie joke included)
A dedicated team, not a call center. Our “pod” method means you’ll work with the same support team time and time again.
A Managed Security Services Provider. We’re geeky and freaky about security.
In this 2-min demo video, get under the hood of Parachute’s service and technology platforms and discover key features that supercharge SMB teams.
Speak With An IT SpecialistWhether you’re a CTO, or CIO, or the person in your office who knows a little bit about computers and got stuck with the job, we can help. Our team can get as hard-core geeky or as basic as you need. If you’d like to talk megabytes, RTOs, or scripts, we’d love to get geeky with you. Or, if you prefer a simple, executive summary-type approach, we’ll make IT easy to understand.
Prepare for the nerd-fest as we are rather proud of our certifications.
Here is some of the recognition we’ve received so far.
While we won’t overload you with a bunch of company logos (some of our clients prefer to keep their IT provider on the low-down) here’s a few testimonials from the people who matter the most… our clients.
Reach out to us by filling out our contact form or giving us a call, and let’s embark on a journey to empower your IT infrastructure. Our initial 10-minute conversation ensures that our collaboration will be a perfect match.
Your dedicated Business Growth Expert will immerse themselves in your company’s unique ecosystem during our in-depth Discovery Session. This valuable insight shapes the foundation of a tailored proposal, designed to meet your specific needs.
Discover your personalized IT blueprint, meticulously crafted to align with your infrastructure, compliance, and security requirements. Parachute’s bespoke proposal empowers your business to soar to new heights in the ever-evolving digital landscape.
At Parachute, we’re proud to serve a diverse array of industries in San Jose. Our expertise extends to businesses of various types and sizes, offering them tailored IT solutions. We understand the unique challenges and requirements different sectors face, and we’re committed to providing specialized support to each. Our goal is to enable businesses in San Jose to thrive through effective and efficient IT management, aligning our services with their specific industry needs.
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Patrick Sullivan
Managed Service Provider
Elmo Taddeo
Managed Service Provider
Rebecca Lamanna
