Experience the unparalleled dedication of Parachute for Managed IT Services in San Jose, where your outsourced solution feels like an in-house team.
• 24/7 Real-Time IT Support
• Seamless Remote & On-Site Assistance
• Swift 12-Minute Average Ticket Response Time
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At Parachute, we understand that managing your IT infrastructure can be a daunting task.
That’s why with our expertise, you can focus on running your business while we take care of the technical details. Our team of SOC 2 certified professionals provides proactive monitoring, maintenance, and support to ensure that your systems are always running smoothly.
Most San Jose clients who come to us for managed IT services have an IT company but are unsatisfied. If that’s you, you’re probably stressed about one of the following:
A diminishing level of responsiveness and IT issue resolution from your MSP
A need to receive IT support 24/7 or support for your international offices
A reactive IT vendor that lacks strategic forethought
An awareness that you have outgrown the current IT service provider’s capabilities
Impersonal and inefficient IT support
The realization that IT security should become a bigger priority
Clients who stay with us for IT support are enjoying the following:
An average ticket response time of 12 minutes (or call us for support in seconds).
Because at 2 am when your computer isn’t working, you really need it
A team of over 70 with decades of experience building scalable and flexible IT Roadmaps for growing organizations
An IT partnership that feels in-house (the occasional techie joke included)
A dedicated team, not a call center. Our “pod” method means you’ll work with the same support team time and time again.
A Managed Security Services Provider. We’re geeky and freaky about security.
Parachute is more than a passionate team. We’ve developed a proprietary ecosystem that ensures your IT infrastructure will run efficiently and cost effectively. Our process is transparent, reliable, and easy to understand. You’ll never wonder what ‘IT support’ is up to ever again.
Speak With An IT SpecialistWhether you’re a CTO, or CIO, or the person in your office who knows a little bit about computers and got stuck with the job, we can help. Our team can get as hard-core geeky or as basic as you need. If you’d like to talk megabytes, RTOs, or scripts, we’d love to get geeky with you. Or, if you prefer a simple, executive summary-type approach, we’ll make IT easy to understand.
Prepare for the nerd-fest as we are rather proud of our certifications.
Here is some of the recognition we’ve received so far.
While we won’t overload you with a bunch of company logos (some of our clients prefer to keep their IT provider on the low-down) here’s a few testimonials from the people who matter the most… our clients.
Reach out to us by filling out our contact form or giving us a call, and let’s embark on a journey to empower your IT infrastructure. Our initial 10-minute conversation ensures that our collaboration will be a perfect match.
Your dedicated Business Growth Expert will immerse themselves in your company’s unique ecosystem during our in-depth Discovery Session. This valuable insight shapes the foundation of a tailored proposal, designed to meet your specific needs.
Discover your personalized IT blueprint, meticulously crafted to align with your infrastructure, compliance, and security requirements. Parachute’s bespoke proposal empowers your business to soar to new heights in the ever-evolving digital landscape.
At Parachute, we’re proud to serve a diverse array of industries in San Jose. Our expertise extends to businesses of various types and sizes, offering them tailored IT solutions. We understand the unique challenges and requirements different sectors face, and we’re committed to providing specialized support to each. Our goal is to enable businesses in San Jose to thrive through effective and efficient IT management, aligning our services with their specific industry needs.
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A managed IT service provider is a company that remotely manages a customer’s IT infrastructure and/or end-user systems. In San Jose, an MSP like Parachute can provide comprehensive IT support, allowing businesses to focus on their core functions while ensuring their technology runs smoothly and efficiently.
Cybersecurity engineering is a field focused on protecting systems, networks, and data from cyber threats. It involves designing, implementing, and managing security measures to protect the IT infrastructure of a business. In the context of San Jose’s diverse business environment, cybersecurity engineering is critical for safeguarding sensitive data against evolving digital threats.
Managed IT services from Parachute include 24/7 monitoring and real-time support, network and security management, data backup and recovery, and more. We work with you to develop a custom solution that meets your specific needs.
Yes, our company, Parachute, has expertise in security. As a managed security services provider (MSSP), we offer a range of cybersecurity services designed to protect your organization’s data, infrastructure, and people. Our team of security experts stays up-to-date with emerging threats and security technologies, ensuring that we can provide comprehensive security solutions tailored to your business needs.
Our managed IT security services include:
Our most security-minded San Jose clients appreciate that we are among the 5% of MSPs in the United States who have achieved SOC-2 certification.
By choosing Parachute, you get the benefits of both MSP and MSSP expertise, ensuring your IT infrastructure operates optimally while safeguarding your organization against cybersecurity threats.
While not every business may require managed IT services, most can benefit from them. In San Jose’s competitive market, managed IT services can help businesses of all sizes, especially in industries like technology, healthcare, finance, and law, to stay efficient, secure, and focused on their primary objectives.
Absolutely. Parachute’s managed IT services are tailored to meet the unique needs of various industries in San Jose. Whether you’re in healthcare, technology, finance, or any other sector, we can customize our services to align with your specific IT requirements and business goals.
When choosing a managed IT service provider in San Jose, consider factors like industry expertise, range of services offered, responsiveness, cybersecurity capabilities, and client testimonials. Look for a provider like Parachute that understands the local business landscape and offers customized, comprehensive IT solutions.
You can expect to pay anywhere between $100 to $350 per user per month for managed IT services in San Jose. The average pricing for most small- to mid-size businesses is in the $100-$200 range, while larger companies or those with complex IT needs can expect to pay more. You may find an IT services provider that offers pricing under $100 per month, but these providers tend to have very limited service offerings. Rates higher than $200 per user per month are not very common, but they do exist. These higher rates are typically for very complex IT systems that use a wide variety of services or outsource their entire IT department.
The primary difference between IT services and managed IT services lies in the scope, delivery model, and the relationship between the service provider and the client. Let’s break it down further:
For over a decade, Parachute has been delivering expertly managed IT solutions to enterprises in San Jose. As a locally owned and operated organization, our expanding team of more than 70 professionals is committed to your success.
Our IT support specialists are on hand around the clock to assist with any problem, regardless of size. By partnering with us, you’ll gain access to not just help desk support but also a comprehensive managed security service provider.
