Managed IT Services in Oakland

While many Oakland businesses keep their IT partnerships confidential, we proudly share authentic client stories. Here’s what our East Bay partners say about us.

What is a Managed Service Provider (MSP)?

An MSP handles remote IT operations and tech support for businesses. As your local MSP, we provide skilled IT professionals at a lower cost than in-house teams.

What do Managed IT Services do?

Managed IT services provide comprehensive support for a company’s IT needs. We manage, maintain, and support your IT system so you can focus on your business.

Partner with us and benefit from reduced downtime, improved security, saved costs, and access to expert resources while aligning your tech with your business goals.

What do Managed IT Services in Oakland cost?

Managed IT Services in Oakland range from $100 to $350 per user monthly. Small and midsize firms typically pay $100-$200, with larger companies paying more for more complex support.

You might find rates under $100 monthly, but these include essential services only. Rates over $200 per user monthly are for fitting complex systems or replacing an entire IT team.

Contact our Oakland team for a plan that matches your needs and budget.

What is included in Parachute’s Managed IT Services?

Our managed IT services usually include the following:

• Proactive monitoring;
• Maintenance;
• Cybersecurity;
• Network management;
• Data backup;
• Cloud services;
• Helpdesk support.

We create your unique IT solution to match your goals.

What is the difference between IT Services and Managed IT Services?

IT services provide basic support when problems arise. Managed IT includes ongoing support under one plan. While IT services address individual issues, Managed IT services offer continuous monitoring, updates, and protection.

1. IT Services: Handle tasks like setup, repairs, and system builds. You pay per job or as needed. This may include tech advice and strategy for Oakland businesses.
2. Managed IT Services: We take care of everything: networks, security, data protection, cloud services, and support. We proactively monitor your systems to prevent problems.

Why should I use Parachute for Managed IT Services?

For over a decade, Parachute has delivered skilled IT support in Oakland. Our 70+ professionals focus on your business growth.

Our team is available 24/7 to resolve any issue. You get complete IT support and security management in one package.

What industries do you specialize in?

Parachute supports businesses across many industries in Oakland rather than focusing on just one. Our broad experience helps us provide expert advice for any sector.

Our Oakland clients include tech startups, SaaS companies, software developers, and AI firms. We also support businesses in these sectors.

• Healthcare;
• Business with Government Contracts;
• Law Firms;
• Finance, Insurance;
• Solar and Energy;
• Real Estate and Construction;
• Product Development, Manufacturing, Robotics, Logistics;
• Non-Profit.

Our Managed IT Services are tailored to businesses in Oakland. As part of our service, we learn about your operations, helping you build IT solutions and security systems that fit your needs.

Do you have expertise in cybersecurity?

Yes, Parachute specializes in cybersecurity. As IT managers and security experts (MSSP), we protect your data, systems, and team. Our security team monitors new threats and technology to create protection plans that fit your needs.

Our Managed IT Security services include:

• Security Incident Event Management (SIEM);
• 24/7 Security Operations Center (SOC);
• Managed Detection Response (MDR);
• Vulnerability Management Remediation;
• Incident Management Remediation;
• Compliance Preparation Management;
• End-User Security Training;
• Antivirus (Endpoint Detection and Response);
• Dark Web Monitoring.

Oakland clients trust our SOC-2 certification, which only 5% of U.S. MSPs hold.

Parachute combines MSP and MSSP expertise to keep your systems running while protecting against cyber threats.