Parachute delivers managed IT Services in Palo Alto, offering the attention and care of an in-house team. Our local experts manage your technology so you can focus on growing your business.
• 24/7 Real-Time IT Support
• Seamless Remote & On-Site Assistance
• Swift 12-Minute Average Ticket Response Time
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At Parachute, managing IT infrastructure is a simple task.
We prioritize your business goals while handling your tech operations. Our SOC 2 certified team offers active monitoring, maintenance, and support to keep your systems running smoothly.
Many Palo Alto businesses come to us after facing challenges with their current IT provider. Common issues include:
IT problems take longer to resolve.
Your global offices require round-the-clock IT support.
Problems are fixed, but there’s no proactive planning.
Your provider can’t keep up with your growth.
You get generic solutions, not personalized support.
Your IT security needs an upgrade.
Our Palo Alto clients stay with us because we offer:
Average 12-minute ticket response time or call for instant help.
Tech issue at 2 am? We offer round-the-clock assistance.
70+ experts in IT planning for growing businesses.
Close partnership with your team, complete with tech humor.
Our pod system pairs you with a dedicated support team.
Our team provides advanced security services.
Parachute offers more than skilled staff. We keep your systems running with transparent costs, so you’ll always know what your IT team is doing.
Speak With An IT Specialist
From CTOs and CIOs to office tech leads, we adapt to your needs. We speak advanced tech and plain English, whether discussing complex systems or giving simple updates.
Parachute is SOC 2, Type 2 Certified, which puts us in the Top 5% of all MSPs in the world. We also offer Apple certified Support and have HIPAA Compliance. Ask us what all of this means.
Certifications are important, but they’re only part of the story. Client and employee experience and happiness are what makes Parachute run, and we appreciate it.
Though many Palo Alto tech companies stay private about their IT partnerships, these words from our clients tell our story. Here’s what our Silicon Valley partners say about us.
Contact us through our form or call us. A 10-minute call will help us determine if we’re the right fit.
Our Business Growth Expert will determine your needs so that we can create a custom plan for you.
Review your IT strategy tailored to your setup, rules, and security needs. Our Palo Alto team will ensure it aligns with your growth goals.
Parachute supports businesses of all sizes, from startups to large firms. We adapt our IT solutions to meet the unique needs of each sector, helping companies grow with brilliant IT support.
An MSP helps businesses with remote IT systems and support. As your local MSP, we provide access to top tech talent at a lower cost than in-house teams.
Managed IT services support your IT systems so that you can focus on growing your business.
Our services include monitoring, updates, security, network management, data protection, cloud setup, and tech support.
We provide reliable IT support to Palo Alto companies, helping you stay competitive in Silicon Valley’s fast-paced market.
Managed IT Services in Palo Alto typically cost between $100 and $350 per user per month. Small and mid-sized businesses usually pay $100-$200, while larger companies pay more. Some providers offer rates under $100, but these are for basic service. Higher rates apply to more complex systems or full IT department outsourcing.
Contact our Palo Alto team for a custom plan for your budget and goals.
Our Palo Alto IT services include:
We create a custom IT plan based on your business needs.
IT services provide basic support when issues arise, while managed IT Services offer comprehensive care under one contract.
For over 10 years, Parachute has provided expert IT services in Palo Alto. Our 70+ local experts focus on your success.
We work around the clock to handle any tech issue, offering complete help desk support and security management with one team.
Parachute serves a wide range of industries across Palo Alto. This broad experience allows us to provide well-rounded advice and solutions.
Our clients include tech startups, SaaS companies, app developers, and AI firms. We also work with businesses in these fields:
Our Managed IT Services and 24/7 support meet business needs across Palo Alto. We take the time to learn your operations and provide IT solutions and security systems that align with your company goals.
Yes, we are cybersecurity experts. As IT managers and security specialists, we protect your data, systems, and teams. Our security experts monitor threats and tech to build protection plans for your business.
Cybersecurity features in our Managed IT Services including:
Top Palo Alto clients value our SOC-2 certification, which only 5% of U.S. MSPs hold.
With Parachute, you get MSP and MSSP experts in one team, keeping your systems running while defending against cyber threats.
Nearest Location: 3031 Tisch Way, 110 Plaza West, San Jose, CA 95128
(415) 855-4771
Cybersecurity
Patrick Sullivan
Managed Service Provider
Elmo Taddeo
Managed Service Provider
Rebecca Lamanna
