Experience the unparalleled dedication of a professional IT services company focused on providing cost-effective support services and strategies to reduce your overall IT costs. Work with Parachute for Managed IT Services, IT consulting, and managed IT support in San Jose, where your outsourcing solution feels like an in-house team.
• 24/7 Real-Time IT Support
• Remote Assistance and On-Site Support
• 12-Minute Average Ticket Response Time
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At Parachute, we understand that managing your IT infrastructure and supporting your internal IT team through complex IT challenges can be a daunting task.
That’s why with our expertise in cloud solutions and cloud migration, you can focus on running your business while we take care of the technical details. Our team of SOC 2 certified professionals acts as an extension of your IT staff, providing proactive monitoring, maintenance, network management, cutting-edge Microsoft and cloud services, and IT support to ensure maximum uptime and that your systems are always running smoothly without costly downtime.
Most San Jose clients who come to us for managed IT services have an IT company but are unsatisfied. If that’s you, you’re probably stressed about one of the following:
A diminishing level of responsiveness and IT issue resolution from your current managed IT services provider (MSP).
A need to receive IT support 24/7 or support for your international offices
A reactive IT vendor that lacks strategic forethought and a long-term IT strategy
An awareness that you have outgrown the current IT service provider’s capabilities
Impersonal and inefficient IT tech support and troubleshooting
The realization that IT security, data security, and cybersecurity security measures should become a bigger priority
Clients who stay with us for IT support are enjoying the following:
An average ticket response time of 12 minutes (or call us for support in seconds)
Because at 2 am when your computer isn’t working, you really need it
A team of over 70 with decades of experience building scalable and flexible IT Roadmaps for growing organizations
An IT partnership that feels in-house (the occasional techie joke included)
A dedicated team, not a call center. Our “pod” method means you’ll work with the same dedicated IT team time and time again
A Managed Security Services Provider. We’re geeky and freaky about security solutions
In this 2-min demo video, get under the hood of Parachute’s service and technology platforms and discover key features that supercharge small business and SMB teams.
Watch DemoWhether you’re leading an IT department as a CTO or CIO, or you’re the person in your office who knows a little bit about computers and got stuck with the job, we can help. Our team can get as hard-core geeky or as basic as you need. If you’d like to talk megabytes, RTOs, or scripts, we’d love to get geeky with you. Or, if you prefer a simple, executive summary-type approach, we’ll make IT easy to understand.
Prepare for the nerd-fest as we are rather proud of our certifications.
Here is some of the recognition we’ve received so far.
While we won’t overload you with a bunch of company logos (some of our clients prefer to keep their IT provider on the low-down) here’s a few testimonials from the people who matter the most… our clients.
Reach out to us by filling out our contact form or giving us a call, and let’s embark on a journey to empower your IT infrastructure. Our initial 10-minute conversation ensures that our collaboration and eventual onboarding will be a perfect match, giving you total peace of mind.
Your dedicated Business Growth Expert will immerse themselves in your company’s unique ecosystem and workflow during our in-depth Discovery Session. This valuable insight shapes the foundation of a tailored proposal with transparent pricing, designed to meet your specific business needs.
Discover your personalized IT blueprint, meticulously crafted to align with your IT systems’ functionality, infrastructure, HIPAA compliance, and security requirements. Parachute’s bespoke proposal empowers your business to soar to new heights in the ever-evolving digital landscape.
At Parachute, we’re proud to serve a diverse array of industries in San Jose, Santa Clara, San Francisco, and across the greater Bay Area of California. Our expertise extends to businesses of various types and sizes, offering them tailored IT solutions. We understand the unique challenges and requirements different sectors face, and we’re committed to providing specialized support to each. Our goal is to enable San Jose businesses and Silicon Valley organizations to thrive and optimize their operations through effective and efficient IT management, aligning our services with their specific industry and IT needs.
3031 Tisch Way, 110 Plaza West, San Jose CA 95128
+1 (800) 805-0284
Managed Service Provider
Elmo Taddeo
Managed Service Provider
Rebecca Lamanna
