We fix more than computers.

We’ve fixed Managed IT Services.

At Parachute we’ve fixed the things our clients told us they can’t stand about Managed IT Services. 

The impersonal feel, the lack of effort to understand your business, the nonexistent transparency about cost, the help desk that just isn’t responsive, and the mystery about what the random IT guy in the network room is actually doing.

If you’re looking for Managed IT Services that feel IN-HOUSE, you’ll love Parachute.

  • 24/7 phone help from real, live people who care about your business
  • Managed Security, Training and Compliance
  • A dedicated team, not a call center
  • Cost transparency
  • Flexibility and scalability

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Elmo

CEO and Co-Owner

Rebecca

Business Development Manager

mark lukehart (1)

Mark

Chief Operating Officer

ashley

Ashley

Co-Owner

Managed IT Services that feel in-house

We believe we should feel like part of your business, because we are. 

It’s why we go beyond other managed IT providers to really know your business.

Our philosophy is simple: the better we know you, the more we can help.

It’s why we get up close and personal.

Someone to call, not a call center. We won’t keep you hanging on.

Set your team free from bad hold music and talking to someone who isn’t very helpful.

When you work with Parachute you don’t get a number to call, you get a team to call on.

A team cherry-picked for your needs, that knows your business as well as you do.

At Parachute, we promise when your IT isn’t working, we’ll fix it fast.

Request a call back from someone who’s actually helpful

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24/7 help

Because at 2 am when your computer isn’t working,
you really need it.

We’re geeky and freaky about security.

Security is the new black and PARACHUTE never rests when it comes to the safety and security of your IT.

In a fast-moving, ever-changing world we will ensure you are up to date with the latest tools and systems to keep your business safe.

Apple ecosystem? We’re for “the crazy ones”.

If you’re a ‘crazy one, a misfit, a rebel, a troublemaker, a round peg in a square hole, one who sees things differently’ – then we’ve got you covered. We’re certified Apple experts and accredited with a Jamf 400 Certification (trust us, that’s pretty cool).

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We have a system to keep your systems running.

Parachute is more than a passionate team. We’ve developed a proprietary ecosystem that ensures your IT infrastructure will run efficiently and cost effectively. Our process is transparent, reliable, and easy to understand. You’ll never wonder what ‘IT support’ is up to ever again.

Book a meeting

We’ll get to know you like the back of our hand.

Our on-boarding process is incredibly comprehensive and personal because we need to dive in and be ready to get to work. We want to know everything about your business so we can make sure your IT support is supporting you to do what you do best.

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Technophobe or technophile? We can help.

Whether you’re a CTO, or CIO, or the person in your office who knows a little bit about computers and got stuck with the job, we can help. Our team can get as hard-core geeky or as basic as you need. If you’d like to talk megabytes, RTOs, or scripts, we’d love to get geeky with you. Or, if you prefer a simple, executive summary-type approach, we’ll make IT easy to understand.

We’re running a lot of accreditations.

Parachute is SOC 2, Type 2 Certified, which puts us in the Top 5% of all MSPs in the world. We also offer Apple certified Support and have HIPAA Compliance. Ask us what all of this means.

Recognition and awards

Certifications are important, but they’re only part of the story. Client and employee experience and happiness are what makes Parachute run, and we appreciate it.

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Happy clients make us happy.

While we won’t overload you with a bunch of company logos (some of our clients prefer to keep their IT provider on the low-down). Here are a few testimonials from the people who matter the most…our clients.

"Parachute has a service model that truly works – they extend our IT team."

Christy Hopeman | VP Information Technology

San Francisco Travel AssociationClient Since 2013
"I appreciate both their technical expertise and their ability to communicate effectively with Motive’s staff on all levels."

Tom Johnson | CTO

Motive Medical IntelligenceClient Since 2003
"Because they have expertise in virtually every aspect of IT, our executive team can sleep at night knowing we have a true IT partner."

Bob Starr | Chief Administrative Officer

ProSomnus Sleep TechnologiesClient Since 2016

Many teams, one dream

When you work with Parachute you will get your own dream team – a team within a team. Chosen just for you and your business needs from over 70 team members, our carefully curated Service Pod will be there – day and night – to make sure your IT is always working so your business can too.

Get in touch, we won’t byte.

Your business is unique, and we would love to explore how we can help keep it running.
Contact us for an obligation-free consultation. We’ll share with you some real-life case studies, take you through our unique tools and systems, and explore whether we can help meet your IT needs and goals.