Real results from real Parachute clients
Our clients count on us to build world-class IT systems, pass security audits, and cut help desk response times.
The best way to understand the Parachute difference? Hear it from the businesses we support.
Our clients have reached results such as 100% ISO 27001 compliance, 95% faster help desk response times, and significant savings compared to hiring in-house IT staff.
Client success, in their own words
Clarity Consultants
100% ISO 27001 compliance and $200,000 saved per year.
When a Fortune 500 client raised its security requirements, Clarity Consultants had 8 months to prove ISO 27001 compliance or risk losing the account. Parachute ran a gap analysis, built a compliance roadmap, and rolled out advanced security services including SIEM and vulnerability management.
Download Full Case Study"Parachute keeps our company safe, makes us more efficient, and actually turns IT security into a competitive advantage."
Jones Hall
24/7 support and a smooth, fully remote transition during COVID-19.
Jones Hall, one of the top bond counsel firms in California, ran its practice on an in house server with a single IT staffer who did not fully support its all-Mac environment. Parachute mapped the firm's IT setup, deployed Apple management software, moved documents to the cloud, and added new cybersecurity protections.
Download Full Case Study"If I contact the Parachute team, I get a response immediately. I do not know how we would have managed the transition to remote work without Parachute's 24/7 support."
California Agricultural Labor Relations Board
Hours saved every week and issues resolved in days instead of months.
The California Agricultural Labor Relations Board needed a new IT partner after years of paying a vendor that no longer delivered results. Parachute worked through the state's procurement requirements and rebuilt the agency's help desk process — issues that used to take months are now resolved in days.
Download Full Case Study"Parachute is very responsive. It is a great relationship because I can depend on them to just get things done."
Chu & Waters
A scalable, secure IT environment that can adopt new tools like Microsoft Copilot in days.
Chu & Waters, a San Francisco accounting and advisory firm, needed to modernize a 25 year old tech stack while fending off daily phishing attempts. Parachute assigned a dedicated Technical Account Manager, migrated the firm to the cloud, and rolled out next generation antivirus protection and security awareness training.
Download Full Case Study"Parachute enables us to plan strategically and align our business goals with the technology and processes we need to support our growth."
Power Engineering Construction
95% faster help desk response times and an 87.5% increase in onboarding efficiency.
Power Engineering Construction grew to 120 employees, but its small internal IT team could not keep pace. Parachute improved data security, migrated the company's servers to the cloud, and built a streamlined onboarding process for new hires — giving the company the support of a full IT department at a lower cost.
Download Full Case Study"It is like having an entire IT department filled with experts who are passionate about your success."
Trusted by teams who can't afford downtime
SF Travel had tried, unsuccessfully, managed IT services in the past. Parachute has a service model that truly works – they extend our IT team, allowing the focus to be on the people and partners of our organization, and not just the day-to-day operations. With Parachute, we’ve been able to strategically redirect our core technologies to cloud solutions, while improving processes and system access at the same time.
We searched for a new IT Partner to help manage our infrastructure and improve our network, and with Parachute, they were able to come in quickly and work directly with my team to address our inefficiencies and help us set new IT goals. We love that Parachute has such a quick turnaround on special projects, questions, and IT help. Parachute has helped our company scale for the future. With Parachute, we don’t need to worry about our systems being up-to-date or secure – they take the initiative and proactively let us know. Parachute constantly ensures we are taken care of and offers input and suggestions when needed. We appreciate the partnership that we have built with Parachute.
Parachute has taken the worry and distrust that we previously experienced with IT consultants and turned it into a constructive relationship that we are very thankful to have. They are dedicated to understanding our business and providing support that fits our business has been top-notch since day one and continues to impress us. We have also implemented a number of special projects, some at the suggestion of Parachute and others at our request, which have greatly aided in our IT systems as well as our productivity.
Parachute has consistently provided high quality IT services to our company for many, many years. The team is always responsive, professional, and have regularly gone above and beyond expectations to satisfy our needs. I appreciate both their technical expertise and their ability to communicate effectively with Motive’s staff on all levels.
Quality Transport and Parachute have formed a solid working relationship that has stabilized the IT infrastructure and provided a roadmap for the future. This has allowed Quality Transport Management more time to focus on running its core business.
Parachute is unique among managed IT service firms, because their communication skills are exceptional. The team is proactive, consistent, and timely – our firm could not do what we do without them. We have been working with them since 2006 because we want to be able to tell our clients we partner with one of the best IT companies on the West Coast to keep their data safe.
Ever since engaging Parachute to be not just our Managed IT Services Provider, but also our IT partner, we have confidence in our network security and reliability. The support team, along with the tools and systems they have customized to our specific business needs, has taken a huge load off of me. IT requests and issues are resolved quickly and professionally for our crew. The bottom line is that Parachute has been a major efficiency boost and a great value for Clipper Controls.
Parachute’s commitment to understanding our business has enabled them to proactively manage our IT infrastructure, which continues to scale and grow. The team is truly service-oriented and is always available when we need them. Because they have expertise in virtually every aspect of IT, our executive team can sleep at night knowing we have a true IT partner.
The Parachute co-founders are invested in the success of the company and hire with client satisfaction in mind. Everyone I have interacted with is friendly, responsive, knowledgeable, empathetic, and resourceful. The team has guided and assisted me with all procurement needs of my growing firm. Whenever Parachute staff are in my office they readily blend in and feel like part of my team. I wholeheartedly recommend Parachute as a Managed IT Service Provider.
It was through a great deal of due diligence that we found and hired Parachute. Our expectations are incredibly high and Parachute delivers. We have a reliable and responsive IT department through their services. They are our trusted advisors, and by far, the best Managed IT Service Provider for our team.
Parachute is a tremendous Managed IT Service Provider for our team. They have created and executed a game plan for adding new technologies, streamlining our daily workflow, ensuring HIPAA compliance, and increasing network security. Everyone at Parachute is accountable for the technology piece of our practice so we can focus on taking care of our patients.
Frequently asked questions
What results can I expect from managed IT services?
Businesses that switch to managed IT services often see faster help desk response times, fewer security incidents, and lower overall IT costs. Parachute clients report results such as 100% ISO 27001 compliance, 95% faster help desk response times, and thousands of dollars saved each year compared to hiring in-house IT staff.
How much do managed IT services cost for small businesses?
Managed IT services typically cost less than building an in house IT department. Clarity Consultants saved $200,000 per year by using Parachute's compliance team instead of hiring a full time Chief Information Security Officer. Pricing depends on company size, industry, and the level of support needed, so schedule a consult for a custom quote.
What does a managed service provider do?
A managed service provider, or MSP, monitors and maintains a company's IT systems, network, and security around the clock. Parachute's services include help desk support, cloud migration, cybersecurity, and compliance support such as ISO 27001 and SOC 2.
How long does it take to achieve ISO 27001 compliance with an MSP?
Timelines vary by company, but Clarity Consultants reached full ISO 27001 compliance within an 8 month deadline set by a Fortune 500 client. Parachute achieved this by running a gap analysis, building a compliance roadmap, and rolling out services such as SIEM and vulnerability management.
What is the difference between IT support and managed IT services?
IT support usually means fixing problems after they happen. Managed IT services take a proactive approach, monitoring systems around the clock to catch problems before they cause downtime. Power Engineering Construction cut help desk response times by 95% after switching to managed IT services.
Can a managed IT provider help law firms and other regulated industries?
Yes. Parachute has helped law firms, accounting firms, and government agencies meet strict security and compliance requirements. Jones Hall, a California bond counsel firm, used Parachute to secure client documents and support a fully remote workforce.
