Managed Service Provider
Parachute Skyrockets to #361 on Financial Times’ Americas’ Fastest-Growing Companies 2023, Secures Inc. 5000 Recognition 3 Years in a Row
Elmo Taddeo
The demand for managed IT services in Boston has surged as businesses increasingly rely on technology for operational efficiency, cybersecurity, and cloud computing. Managed service providers (MSPs) offer solutions such as IT support, network security, data backup, cloud services, and strategic IT consulting, helping businesses reduce downtime and optimize performance.
To create this list, we evaluated various Boston-based MSPs based on service offerings, customer reviews, technical expertise, and industry reputation. Using trusted sources such as Clutch ratings, Google reviews, and direct client feedback, we have identified the top four MSPs that stand out in Boston’s competitive IT services market.
5 Stars
100 Reviews
Description
Tech Advisors Inc. is a trusted IT support firm founded and operated by CPAs, specializing in providing customized IT solutions tailored to businesses’ unique needs. Their affordable plan offers comprehensive IT management at all levels, delivering the benefits of an internal IT team at a fraction of the cost. With a strong focus on reliability, security, and efficiency, Tech Advisors ensures seamless technology operations, empowering businesses to stay competitive and secure in an ever-evolving digital landscape.
Office Location
Boston, MA
10-49 Employees
Min. Project Size
$5,000
Hourly Rate
$100-$149
Serving Industries
IT Service Focus
4.9 Stars
47 Reviews
Description
Bit by Bit is a leading IT managed services provider with a reputation for professionalism and reliability. Their primary focus includes IT management, custom software development, and cybersecurity. Clients consistently praise their tailored solutions and prompt response times. With a 100% satisfaction rate among reviewers, Bit by Bit excels at project management and offers a straightforward pricing model.
Office Location
Newton, MA
50-249 Employees
Min. Project Size
$5,000
Hourly Rate
$150 – $199 / hr
Serving Industries
IT Service Focus
4.9 Stars
43 Reviews
Description
TechMD is a top-tier MSP recognized for its strong focus on cybersecurity, cloud consulting, and IT infrastructure management. Clients highlight their exceptional project management, responsiveness, and ability to enhance IT security measures. Approximately 90% of reviews mention an increase in operational efficiency and reliability thanks to TechMD’s proactive IT strategies.
Office Location
Auburn, MA
250+ Employees
Min. Project Size
$5,000
Hourly Rate
$150 – $199 / hr
Serving Industries
IT Service Focus
4.9 Stars
25 Reviews
Description
BetterWorld Technology stands out for its exceptional communication, responsiveness, and commitment to seamless IT transitions. Their expertise lies in IT management, cybersecurity, and IT strategy consulting. With 100% of reviewers highlighting their efficiency and professionalism, BetterWorld Technology has solidified itself as a trusted partner in managed IT services.
Office Location
Boston, MA
50-249 Employees
Min. Project Size
$5,000
Hourly Rate
$300+ / hr
Serving Industries
IT Service Focus
5 Stars
2 Reviews
Description
Tech Superpowers specializes in outsourced IT support, cybersecurity, and IT strategy consulting. With a perfect 5-star rating, they are lauded for their exceptional service, long-standing client relationships, and proactive IT management. Their dedication to high-quality IT solutions has made them a go-to provider for businesses requiring comprehensive IT services.
Office Location
Boston, MA
10-49 Employees
Min. Project Size
$5,000
Hourly Rate
$150 – $199 / hr
Serving Industries
IT Service Focus
How were these IT service providers selected?
These providers were chosen based on a combination of verified customer reviews, service offerings, technical expertise, and industry reputation from sources such as Clutch and Google Reviews.
What industries do these MSPs specialize in?
These providers cater to a variety of industries, including finance, healthcare, legal, government, startups, and more. Each company offers tailored solutions to meet industry-specific compliance and security requirements.
How do I choose the right MSP for my business?
Consider factors such as your budget, required services, company size, and security needs. Scheduling consultations with multiple providers can help you determine the best fit for your business.
What pricing models do these MSPs offer?
Most providers operate on a monthly retainer, with pricing varying based on services and business size. Costs typically range from $100 – $300 per hour, with minimum project sizes starting at $1,000 to $5,000.
Are these MSPs only available for businesses in Boston?
While these companies are based in Boston, many offer remote IT support and managed services to clients nationwide or globally.
What types of cybersecurity services do these companies provide?
Most of these MSPs offer comprehensive cybersecurity solutions, including risk assessments, compliance consulting, endpoint protection, and proactive monitoring to prevent cyber threats.
Do these MSPs offer 24/7 support?
Some MSPs, such as TechMD and Tech Advisors Inc., offer 24/7 monitoring and support. It is best to verify specific availability with each provider.
Disclosure Statement: The information provided in this article is intended for general informational and educational purposes only. The details about the managed IT service providers mentioned, including Parachute and others, are based on a combination of publicly available information and our own independent evaluations. Sources such as Clutch help inform our content with their ratings and reviews. While we strive to maintain accuracy and update our content regularly, service offerings and company details may change, and we cannot guarantee that all information is current at the time of reading. We do not directly endorse any specific service provider, nor do we provide a comprehensive comparison of all available services in the region. We encourage readers to conduct their own research and consider their specific needs when selecting an IT service provider. No part of this content should be taken as legal, financial, or IT-specific advice, and any decisions made based on this content are the sole responsibility of the reader.